Crisis response and security advisory for organisations operating in complex environments.
Response24 brings Lloyd's-grade crisis response methodology to direct corporate engagements — threat assessment, crisis management, security training, and standing incident response for organisations with international exposure, assets in higher-risk territories, or operations that cannot afford to improvise when a crisis occurs.
Crisis response built for the hardest situations.
Response24's crisis response capability was built in the Lloyd's insurance market — designing and running crisis response programmes for underwriters writing K&R, Political Violence & Terrorism, Active Assailant, and Product Contamination lines. The disciplines developed in that environment — structured decision-making, real-time incident management, and documented response under pressure — are directly transferable to direct corporate engagements.
Our team brings together former specialist police, military, and corporate intelligence backgrounds. Response24's founding director spent over a decade in the Metropolitan Police Specialist Operations Command before building crisis response programmes for some of the world's largest specialty insurers. That depth of experience is what we bring to corporate clients.
We are selective about the corporate work we take on. When we engage with an organisation directly, it is because we believe we can make a material difference to their security posture and crisis response capability — not because we are filling a pipeline.
Crisis response programmes built for Lloyd's underwriters since 1990 — across K&R, PV & Terror, Active Assailant, and Product Contamination lines.
Delivered specialist close protection training for state security officers in Sub-Saharan Africa — drawing on both military and policing backgrounds within the Response24 team.
Saladin Security provides operational capability across Sub-Saharan Africa. ICMG extends our reach into the North American market. Euro-Center delivers global medical assistance across 70,000 facilities worldwide.
The Response24 team has an extensive history of delivering professional-level accredited security training through the ASIS International network — providing access to a global community of security practitioners and potential corporate clients.
What We Offer
Response24 works with corporate clients on a project basis or under a standing contract — depending on the nature of the requirement. All engagements draw on the same operational methodology we apply in the insurance market.
Threat & Political Risk Assessment
Structured threat and political risk assessment for organisations considering entry into new markets, managing assets in higher-risk territories, or reviewing their existing exposure. Includes country-level risk profiling and site-specific assessment where required.
Crisis Management Review
Review of your organisation's existing crisis management framework — identifying gaps in your plans, decision-making structures, and communication protocols, and producing a prioritised action plan.
Crisis Management Planning
Development of a tailored crisis management plan for your organisation — covering incident command structure, internal and external communication, escalation thresholds, and coordination with external agencies.
Security Training
Bespoke security training programmes for corporate security teams, close protection officers, or operational staff working in higher-risk environments. Designed around your team's existing capability and your operational context.
Tabletop Exercises
Facilitated crisis and security exercises testing your organisation's response to realistic scenarios — active assailant, political violence, product incident, or executive security events. Identifies gaps before a real incident exposes them.
Standing Incident Response
A standing contract giving your organisation 24/7 access to the Response24 team — immediate activation when a crisis occurs, with structured incident management from the first call.
How We Work
We work with corporate clients in two ways — project-based engagements for defined requirements, and standing contracts for organisations that want permanent crisis response capability.
Defined scope, delivered.
For organisations with a specific requirement — a crisis management review, a training programme, a tabletop exercise, or a threat assessment for a specific market or event — Response24 works on a project basis. We scope the engagement, agree deliverables, and deliver to a defined timeline.
- Threat and political risk assessments
- Crisis management plan development and review
- Security training and close protection programmes
- Tabletop exercises and scenario simulations
- One-time incident response and advisory support
Permanent capability, immediate response.
For organisations that need crisis response capability available at all times — not assembled after an incident begins — Response24 provides a standing contract giving 24/7 access to our team. When a crisis occurs, activation is immediate and the response is structured from the first call.
- 24/7 incident activation
- Dedicated Response24 point of contact
- Connect Risk and Connect Incident platform access
- Quarterly threat briefings (territory-dependent)
- Annual crisis management review
Connect — intelligence and incident management built in.
Every Response24 standing contract includes access to the Connect platform — our proprietary security intelligence and incident management technology, available to your team from day one.
Connect Risk provides real-time global security intelligence, geo-fenced alerts, and country risk assessments — giving your security and operations teams advance warning of developing situations in territories where you operate.
Connect Incident provides structured incident management — decision logging, communication recording, and a full audit trail — giving your team a documented record of every decision made during a crisis, and giving your insurers the evidence they need.
Real-time global security intelligence, geo-fencing, and country risk assessments. Stay ahead of developing situations in the territories that matter to your organisation.
Structured incident management with decision logging and audit trail. Every call, every decision, every action — documented in real time.
Specialist Sectors
Response24 works across a range of corporate environments — from private clients requiring personal crisis response capability to NGOs and humanitarian organisations operating in complex security environments.
Crisis response and security advisory for organisations in complex environments
Specialist support for NGOs and humanitarian organisations working in Sub-Saharan Africa, conflict-affected regions, and other higher-risk environments.
Find out more →Personal crisis response and security advisory
Discreet crisis management and security advisory for high-net-worth individuals and family offices with international exposure.
Find out more →Discuss your organisation's requirements.
Whether you need a defined project or a standing crisis response capability, we would like to hear from you. We are selective about the corporate work we take on — which means that when we engage, we are fully committed.
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